Blog

Contact Center as a Service (CCaaS) represents an entirely new paradigm for business communications and collaboration. CCaaS solutions offer similar functionalities as an on premises contact center infrastructure (CCI).

First responders depend on mobile data and cell phone technology to keep them connected no matter where they are. Whether it’s law enforcement officers, firefighters or EMS teams they need to receive timely and detailed information to be successful and respond rapidly in an emergency.

Host free group video calls with friends, family, teammates—anyone. Great for small businesses and non-profits that need a quick and easy solution to video conferencing. Vonage Free Conferencing is an easy-to-use workgroup video conferencing application that runs within web browsers with no plugins or downloads required.

Building a connected, workplace safety strategy might seem like a daunting task. Technologies such as connected devices, cell phones, IoT smart PPE and sensors along with cloud-based apps and software all improve site safety by offering real, measurable results in a much shorter time.

Many businesses are moving their communication and collaboration solutions to the cloud as they seek to improve communications between employees and increase customer satisfaction. REACH can help make moving your business communications and collaboration to the cloud seamless with its partnership with Vonage. Adopting cloud-based communications has several benefits.

According to Pew Research Center, 85% of Americans now own a smartphone. Employers can expect that most of their employees use cellular-connected devices for personal use while on the job and may also bring their own devices to access important apps and other services.

The demand for wireless devices in workplace settings is driving the need for clear, reliable, and all-over coverage. Businesses expect high levels of productivity from their staff while on the clock.

There are many different types of Managed Solutions Providers (MSPs) that partner with organizations of all sizes to help improve operations so focus can be put on core areas that generate revenue.

As we look back upon the past year, we would like to acknowledge those who have helped us shape our business. Thank you for a great year, and we wish you all the best as you embark on the new year ahead.

During this season, we take time to reflect upon the good things we have… like our partnership with you. We appreciate working with you and hope that the holidays will bring you happiness. Warm wishes and Merry Christmas from the REACH Team.